These Terms & Conditions govern your access to and use of the q98com platform, including all games, betting services, promotions, payment processing, and support interactions. By creating an account or using any q98com service, you agree to be bound by these terms in full.
Please read these terms carefully before using q98com. If you do not agree, you must not access the platform.
Contents
Key Points
Before reading the full legal text, here is a plain-English summary of the six most important things every q98com player should understand about these terms.
q98com is strictly for adults aged 21 years and above. Creating an account as a minor is a direct violation of these terms and will result in immediate account closure and forfeiture of any funds held on the platform. Age verification may be required at any time.
Each player is permitted to hold exactly one q98com account. Duplicate accounts — whether under the same name, the same mobile number, the same device, or the same payment method — are prohibited and will result in suspension of all associated accounts.
All q98com bonuses are subject to wagering requirements that must be met before bonus-derived funds can be withdrawn. The specific multiplier, eligible games, time limit, and maximum stake per round for each bonus are detailed in the individual promotion terms.
q98com reserves the right to request identity verification — including a copy of your CNIC or valid Pakistani ID — before processing withdrawals above certain PKR thresholds. This is standard practice for internationally licensed gaming platforms and protects all players.
Any attempt to abuse bonuses, exploit technical errors, use fraudulent payment methods, or manipulate game outcomes will result in immediate account suspension, forfeiture of all balances, and reporting to relevant authorities where required under applicable law.
q98com may update these Terms & Conditions at any time. Material changes will be notified to registered players via the email address or mobile number on their account. Continued use of the q98com platform after such notification constitutes acceptance of the revised terms.
Full Legal Text
1.1 These Terms & Conditions apply to all users of the q98com platform, including registered account holders and visitors who access any part of q98com.org without registration.
1.2 By accessing the q98com platform in any capacity, you confirm that you are accessing the site of your own free will and that online gaming is not prohibited in your jurisdiction. q98com does not constitute legal advice on local gambling laws. It is each player's personal responsibility to verify their legal standing before participating.
1.3 q98com reserves the right to modify, suspend, or terminate any aspect of the platform, including these Terms & Conditions, at any time and without prior notice. The most current version of this Agreement is always available at q98com.org/terms-conditions. It is your responsibility to review this page periodically.
1.4 These terms are written in English and the English-language version shall be the definitive version in all cases of dispute or ambiguity.
2.1 To register and use a q98com account, you must be a minimum of twenty-one (21) years of age at the time of registration and at all times during use of the platform.
2.2 You must be a natural person acting in your individual capacity. Corporations, trusts, or other legal entities may not register q98com accounts.
2.3 You represent and warrant that your use of the q98com platform does not violate any applicable law or regulation in the jurisdiction from which you are accessing the platform. Players located in jurisdictions where online gaming is prohibited are not permitted to use q98com services.
2.4 q98com reserves the right to request documentary proof of age and identity at any point. Failure to provide satisfactory documentation within a reasonable timeframe — typically 72 hours of the request — may result in account suspension and withholding of pending withdrawals pending verification.
3.1 Each individual may register only one (1) q98com account. Holding multiple accounts, whether directly or through a third party, is strictly prohibited. q98com employs device fingerprinting, IP tracking, and payment method matching to identify duplicate accounts.
3.2 All information provided during q98com account registration must be true, accurate, current, and complete. You agree to update your account information promptly if any details change. q98com may verify registration information against third-party identity databases at any time.
3.3 You are solely responsible for maintaining the confidentiality of your q98com login credentials. You must not share your password with any third party. Any activity conducted through your account — whether by you or by a third party who has gained access to your credentials — is your sole responsibility.
3.4 If you suspect that your q98com account credentials have been compromised, you must notify [email protected] or contact live chat support immediately. q98com will assist in securing the account but accepts no liability for losses incurred prior to the report being received.
3.5 q98com reserves the right to refuse registration or to close any existing account at its sole discretion, without obligation to provide a reason, provided that any confirmed real-money balance in the account — net of any outstanding bonus wagering obligations — is returned to the player via the original payment method.
4.1 q98com accepts deposits via JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, Meezan Bank transfer, Raast, Visa card, and USDT cryptocurrency. All transactions are processed in Pakistani Rupees (PKR) unless otherwise stated for cryptocurrency deposits, which will be converted at the prevailing rate at the time of transaction.
4.2 Minimum deposit amounts and maximum withdrawal limits apply and are displayed within your q98com account dashboard. These limits may vary by payment method and account verification status.
4.3 All funds deposited to your q98com account must originate from a payment method registered in your own name. Deposits from third-party accounts are prohibited. Any deposit identified as originating from an unregistered third-party source may be reversed and the account suspended pending investigation.
4.4 Withdrawals will generally be processed to the same payment method used for the most recent deposit. q98com reserves the right to request additional verification before processing any withdrawal, including proof of identity, proof of payment method ownership, and source-of-funds documentation.
4.5 q98com does not charge processing fees on standard withdrawals to JazzCash, EasyPaisa, or Pakistani bank accounts. However, third-party payment providers may apply their own transaction charges, which are outside q98com's control.
4.6 Pending withdrawals may be cancelled by the player and returned to the q98com wallet before they are processed. Once a withdrawal has been marked as "processing" or "sent," it cannot be reversed.
5.1 q98com offers various bonuses and promotional offers to registered players. All bonuses are subject to specific terms, including wagering requirements, eligible game restrictions, time limits, and maximum bet-per-round limits while a bonus is active. These promotion-specific terms are provided alongside each bonus offer and form part of this Agreement.
5.2 Wagering Requirements: Unless stated otherwise in individual promotion terms, bonus funds must be wagered a specified number of times (the "wagering requirement" or "rollover") before any winnings derived from bonus funds can be withdrawn. Wagering with real-money funds is typically unaffected by active bonus wagering requirements.
5.3 q98com reserves the right to void bonus funds and any winnings derived from them if it determines, in its sole discretion, that a bonus has been claimed or used in violation of these terms — including but not limited to: use of prohibited betting patterns (e.g., low-risk hedging, matched betting), use across multiple accounts, or exploitation of software errors.
5.4 Bonuses are non-transferable between accounts and have no cash value beyond their use within the q98com platform. Unused bonus funds will expire as stated in the promotion terms and will be automatically removed from the player's account upon expiry.
5.5 q98com may withdraw, modify, or discontinue any promotion at any time. Players who have already accepted a bonus offer before a modification takes effect will have their bonus processed under the terms that applied at the time of acceptance.
6.1 All games available on the q98com platform use certified Random Number Generator (RNG) software. Game outcomes are determined independently of any action by q98com staff or systems outside the certified RNG process. q98com does not manipulate outcomes in its favour beyond the published house edge or return-to-player (RTP) percentages for each game.
6.2 Sports betting outcomes, including cricket match markets, are determined solely by the results of the relevant real-world sporting event. q98com accepts no responsibility for errors in its displayed odds, and reserves the right to void bets placed on odds that were clearly incorrect due to a technical error.
6.3 In the event of a disputed game result or technical malfunction during a gaming session, q98com's decision, made after reviewing server-side game logs, shall be final and binding. q98com's support team is available 24/7 to handle disputes in a timely manner.
6.4 Maximum win limits may apply to certain games or game rounds. Where a maximum win limit applies, it will be displayed in the game's information panel or in the relevant promotion terms. Winnings above the stated maximum will be capped at that amount, and the remainder will be removed from the player's balance without further compensation.
7.1 The following conduct is strictly prohibited on the q98com platform. Engaging in any of the following will result in immediate account suspension, forfeiture of balances, and may result in further legal action:
7.2 q98com co-operates fully with law enforcement agencies in Pakistan and internationally in cases involving financial fraud, money laundering, or any other criminal conduct connected to the platform.
8.1 All content on the q98com platform — including but not limited to software, game assets, text, graphics, logos, icons, images, audio clips, and the overall design and layout of q98com.org — is the intellectual property of q98com or its licensed content providers and is protected by applicable copyright, trademark, and other intellectual property laws.
8.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the q98com platform for personal, non-commercial gaming purposes only. This licence does not permit you to: reproduce, distribute, modify, create derivative works from, or commercially exploit any part of the q98com platform or its content.
8.3 The q98com name, logo, and all related product or service names, design marks, and slogans are trademarks of q98com. You may not use any q98com trademark without prior written authorisation.
9.1 The q98com platform is provided on an "as is" and "as available" basis. q98com makes no representations or warranties of any kind, express or implied, regarding the uninterrupted, error-free, or fully accurate operation of the platform.
9.2 To the fullest extent permitted by applicable law, q98com shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from your use of — or inability to use — the platform, including but not limited to: loss of funds due to connectivity issues, loss of game progress due to server interruption, or loss resulting from your own violation of these terms.
9.3 q98com is not responsible for any financial losses incurred as a result of online gaming activity. You acknowledge that gambling carries inherent financial risk and that q98com does not guarantee any positive outcome from play.
9.4 Nothing in this clause shall limit q98com's liability for fraud, wilful misconduct, or any liability that cannot be excluded under mandatory applicable law.
10.1 q98com is committed to responsible gaming. All registered players have access to the following tools from within their account dashboard: deposit limits (daily, weekly, monthly), session time reminders, cooling-off periods, and permanent self-exclusion.
10.2 Players who wish to permanently close their q98com account for responsible gaming reasons may do so by contacting [email protected] or via live chat. Once a permanent self-exclusion request is processed, q98com will make reasonable technical efforts to prevent that individual from re-registering on the platform.
10.3 q98com strictly enforces its 21+ age policy. Players who suspect they may have a gambling problem are encouraged to seek help from appropriate support organisations in Pakistan and to use the self-exclusion tools available on the platform before doing so.
10.4 Players may close their q98com account at any time for any reason by contacting live chat support. Any real-money balance remaining in the account at the time of closure will be returned via the player's registered withdrawal method, subject to completion of any outstanding verification requirements.
11.1 q98com collects and processes personal data in accordance with its Privacy Policy, which is available at q98com.org/privacy-policy. By using the q98com platform, you consent to the collection and processing of your personal data as described in that policy.
11.2 q98com implements industry-standard technical and organisational security measures to protect your personal data, including SSL/TLS encryption for all data in transit and secure server-side storage with access controls for data at rest.
11.3 q98com does not sell your personal data to third-party marketers. Data may be shared with third-party service providers engaged by q98com for the purpose of operating the platform — such as payment processors, KYC verification services, and fraud detection providers — under appropriate data processing agreements.
12.1 These Terms & Conditions are governed by and construed in accordance with the laws applicable to q98com's licensing jurisdiction. International gaming licence terms take precedence in matters relating to game fairness, player fund segregation, and dispute resolution processes.
12.2 Dispute Resolution Procedure: In the event of a dispute between you and q98com, the following procedure applies:
12.3 You agree that any claim arising from use of the q98com platform must be brought within twelve (12) months of the date on which the event giving rise to the claim occurred. Claims brought after this period will be time-barred.
12.4 These Terms & Conditions constitute the entire agreement between you and q98com with respect to your use of the platform and supersede all prior agreements, representations, and understandings, whether written or oral.
13.1 q98com reserves the right to amend these Terms & Conditions at any time. Where amendments are material — meaning they could reasonably affect your use of the platform or your rights as a player — q98com will provide notice to registered players via the contact details on file. The updated terms will take effect from the date specified in the notice, or immediately upon publication if no specific effective date is stated.
13.2 If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving the original intent of the parties.
13.3 q98com's failure to enforce any provision of these terms on any occasion shall not constitute a waiver of its right to enforce that provision on any subsequent occasion.
13.4 Questions about these Terms & Conditions may be directed to the q98com support team at any time via live chat or by email at [email protected].
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